OUR SERVICES AND OFFERS

ProContact’s goal is to build strong and lasting relationships with our customers. A real partnership relationship.

We provide high-performance products and services that are totally adapted to your needs and expectations. ProContact aims to become a real cell deported from their company.

Our permanent pursuit of excellence in the exercise of our activities, is reflected in particular by:

Careful listening of your needs. This makes it possible to anticipate your expectations and to accompany you as well as possible

An irreproachable follow-up of the quality of the services provided. A constant concern for innovation and improvement of performance but also of the service provided.

We search for the most economically advantageous solutions so that our relationship is sustainable.

Direct management of the customer relationship with ProContact Outsourcing Services

Whether it’s conquest, reactivation, or retention, we have the expertise to be able to intervene where your needs are and thus fully support operations.

As a true contact center, we can go much further than simple telephone management. Telemarketing, agenda management, RV confirmation, mailing, but also customer satisfaction analysis …

“Our culture and customer relationship experience allows you to entrust us with the end-to-end management of your operations. We support our clients in all their projects, from order taking, to customer follow-up, to the processing of emails or the moderation of websites … “

Location rental (ProContact Business Solutions)

ProContact’s location and hosting activity is the next logical step in setting up operations. The customer wants to gradually install “own”. This trend is also growing strongly in Mauritius and Madagascar.

Get Comfortable!

In order to best support this request, “Business Solutions” is being developed to anticipate customer expectations by offering a multitude of formulas, and a complete catalog of associated services.